Frequently Asked Questions
Location Headquarter EA-Militaria
We are based in the The Netherlands.

Can I also pay by credit card?
No, unfortunately this is not possible.

Does EA-Militaria ship worldwide?
Yes, we ship (weekly) worldwide. 

How long does an overseas shipment (outside Europe) take?
Usually, a parcel shipped from the Netherlands arrives in the country of destination within 1 week. Customs usually releases the parcel within a week, but! By law, the customs has 30 days to check and then release the package. Unfortunately, it therefore sometimes takes longer and EA-Militaria has no influence during this process.

Why haven't I received an order confirmation or track & trace e-mail?
Sometimes our e-mail ends up in your spam box, so please check this carefully.

Shipping Information
Shipping company:
We ship our parcels via MyParcel (PostNL), DHL and, upon request, FedEx (costs need to be calculated).

Shipping costs: 
When you go through our checkout, you will need to enter your delivery address (see step 3 down below). When doing so, our website will calculate different shipping options adjusted to the contents of your shopping cart and your address.

Shipping update (track & trace information): 
Once your order has been dispatched, you will receive an e-mail with the track & trace information. You can also find this track & trace information in your account if you are logged in.

When do we ship:
We aim for 1-3 days after receiving your order. If we are at a militaria fair that lasts longer than 2 days, it may take a little longer.

How to place an Order
Down below step-by-step; what to do when ordering an item:

1) If you want to add a product to your cart, click on the black ‘Add to cart’  button underneath the product.

2) When you want to order the item(s) in your cart, click on the ‘Mini Cart’  Icon on the top right of the website, and click on the black ‘Proceed to Checkout’ button.

3) Fill in the mandatory information (the fields marked with an *), select the shipping option you prefer, select the payment method you prefer and click on the black ‘Place Order’ button.

* If you choose the option 'Cash or Wise', we ask you to indicate in the 'Delivery Comment' where you want to pick up your item(s) or whether you want to pay via Wise.

4) You will be directed to the page where you can fulfill the payment through the method you chose (unless chosen for the ‘Cash or Wise’ option).

5) When finished, you will receive an order confirmation via e-mail.

Payment Methodes
These are the payment options we offer:

• Bank transfer / Virement bancaire / Banküberweisung
• Paypal (+3,9%)
• iDeal
• Bancontact
• Sofort (+1%)
• Wise
• Cash: Only possible when picking up your item(s) / Nur möglich bei Abholung Ihrer Sendung(en) / Uniquement possible lors de l'enlèvement de votre (vos) article(s)
• Credit Card via Paypal: Payment by credit card is possible, but only if you have linked your credit card to your paypal account. If you want to make use of this option, please let us know the following information via the contact form: 
  - Which item number(s) you would like to order
  - Your delivery address
  - Your paypal address
  Once we have this information, we can send an invoice to your paypal address, which you can then pay via your credit card. For more information on how to link your credit card to your paypal account click here.